Anthem Community Manager Explains How Much Toxic Feedback Harms


Anthem Community Manager Explains How Much Toxic Feedback Harms

In a recent Reddit post, BioWare community manager Jesse Anderson explains.

Why dropping comments and toxic feedback do more harm than good. “If someone says, ‘Be nice to the developers, or they’ll stop responding’. That’s 100 Percent true. ”

If you are dissatisfied with a game, that is your right. But expressing dissatisfaction is your responsibility. And overly insulting remarks are neither constructive. Nor encourage developers to continue to put their time into community work. Rather than pursue their actual job. This also describes Bioware’s Community Manager Jesse Anderson in a long. Reddit post that has recently appeared in the forum:

” Why would a developer post instead of working on the next update. When he knows that he’s likely to have hostile answers. Or that he’s being plucked because he can not give the answers to other players’ questions? “

There are many corners, edges, and flaws that the team around Anthem has to work on.

Not only is the loot system working out badly. But there are also invisible walls that cut off players from missions. Just last week, a larger part of the community called on Reddit to boycott the game. Reddit is now a platform on which more and more often the developers themselves. In direct contact with the fans – something that did not exist before the time of social media.

Will this trend continue? Anderson’s contribution is the direct answer to the players’ question as to why developers are suddenly writing less in the forum. Before Anthem has turned into a let-us-the-game-with-hate-comments-flood-spectacle, lead producer Ben Irving has frequently responded to fans’ questions. Under Anderson’s contribution, many Redditor agrees:

” I saw it in every game I played. The developers come, discuss, share ideas and talk about what needs to be improved, and so on. Then the hate of the community starts and spoils everything. “

After all, the criticism of Anthem is often justified. But to let go of the frustration of an employee does not only seem to bring anything, but to end the whole discussion. It would be just the important to direct Anthem on the right or community-driven paths: ” Be respectful and constructive with your feedback, then more developers will respond.”